Shipping & Delivery Policy

1. No physical shipment

Brie is a digital health records platform operated by [TO CONFIRM — full registered entity name]. We do not sell, ship, or deliver any physical goods. Nothing purchased on this platform is dispatched by courier or post, and no shipping charges are levied at any point.

2. How services are delivered

All services are delivered electronically to the account registered with us. When a payment is successfully authorised, the corresponding plan is activated on your account immediately, and in normal circumstances within 30 minutes. A confirmation is sent to your registered email address.

Access to your health records, uploads, and sharing features is provided through the Brie web application at app.brie.in, available to you at any time while your plan is active.

3. Service area

Brie is offered to users in India. Payments are accepted in Indian Rupees (INR). We do not currently offer paid plans outside India.

4. If activation is delayed

If a payment has been debited but your plan has not been activated within 30 minutes, first check the email address registered with your account, including its spam folder. If the confirmation has not arrived, contact contact@brie.in with your registered phone number and the transaction reference. We acknowledge such reports within 24 hours and either activate the plan or initiate a refund under our Cancellation & Refund Policy.

5. Contact

Entity: [TO CONFIRM — full registered entity name]
Email:contact@brie.in
Registered address: [TO CONFIRM — full registered office address with PIN code]
Phone: [TO CONFIRM — support phone number]
Service area: India